Pay with Snapscan

~ Frequently asked Questions ~

How do I download SnapScan?

Search your phone app store for the SnapScan app, or visit our home page for links to the Apple Store, Google Play and Blackberry World platforms.

How do I pay with SnapScan?

Open the SnapScan app and tap on “Scan” to scan the SnapCode (a QR code, or square barcode) displayed in the shop, at the point of sale, on the invoice or website where you want to pay. This identifies the shop and prompts you to enter the amount you wish to pay. Enter your PIN or use TouchID on your Apple device to secure and complete the transaction. The merchant will receive a notification via SMS or on their point of sale system to confirm that the payment has been made.

Will it work on my phone?

SnapScan is available for Apple iPhones, smartphones that run Android operating software (Samsung, Huawei and others), as well as most BlackBerry phones (note that you need to have BlackBerry World installed to access the app store). Zest, Windows and feature phones are unfortunately not currently supported.

What if my phone is rooted?

Unfortunately, our security auditors have decided that the risks associated with rooted phones are too great for us to allow our app to be used on these devices. Rooted phones are considered unsafe because the security measures put in place (for example, protecting apps from accessing each other’s data) can be compromised.
We realise that informed users can use rooted phones in a safe way, but in order to preserve the security of all SnapScan users and merchants we cannot make exceptions for individual users.

How much will SnapScan cost me?

SnapScan is completely free for users to download and use. Network operator data charges do apply, but the app is less than 10 MB in size, depending on the device you use. Transactions also use very little data, about the same amount as a single WhatsApp message.

How much data will be required to download the app?

The SnapScan app is less than 10 MB in size, depending on the device you use. After you’ve downloaded the app, each transaction also uses very little data (about the same amount as a single Whatsapp message).

~ If you’re not sure how to go about this, you’re welcome to give us a call on 086 111 4496 so that we can assist you. ~