Derived from the line which appears on the horizon of the earth at dawn,

our name encapsulates an ethos of foresight and optimism.

Welcome to Crimson Line

Managed IT and Cloud Service Specialist Consultants | Microsoft Authorized Surface Resellers | Microsoft Authorized HoloLens 2 Resellers

Our Solutions

Microsoft Cloud, through Office 365 or Microsoft 365 (Modern Workplace), offers you an effortless way to:

  • share documents,
  • collaborate in real-time with your colleagues, clients, and suppliers, and
  • be POPI compliant.

Using our proven formula, we’ve helped many businesses transition to Microsoft Cloud. We have extensive experience with change management and the migration of companies with 5 to 1000 employees.

Make use of our free assessment to gain insight into:

  • what the process will involve to get your data to Microsoft Cloud,
  • which license each user needs, and
  • what benefits you can expect once you’re using Office 365 or Microsoft 365.

We work at a pace you’re comfortable with, as we’re aware that, for some, change involving technology isn’t welcomed.

Speak to our new business development manager about your unique needs.

Neither you, nor your team, has experience with migrating workloads to Azure. You feel unsure about the process. You can’t afford to lose any data as it will lead to reputational damage while loss of productivity would be a disaster.

Crimson Line has successfully consulted, managed and executed many migrations to Azure since 2017. Using our thoroughly developed blueprint, you can be sure of accuracy and cost-performance optimization at the moment workloads migrate.

  • Microsoft certified engineers work as a team on your project.
  • Best practice methodology for optimum security and compliance.
  • Direct access to Microsoft Corp knowledge experts.
  • Migration cost can be paid once off, or over 3 or 6 months.

Our involvement is determined by your own IT resources.

“Our migration to Microsoft Azure using Crimson Line as a partner was seamless. Crimson Line understood the level of involvement we required and worked well with our team. I highly recommend them.” Charl Greeff, Head of Engineering, OneDayOnly Deals

You could use the break-fix method at an ad hoc hourly rate for IT support but then the risk lies with you when a problem occurs. Traditional estimated hourly Service Level Agreements will give you a way to forecast your monthly IT support cost, but should your hours run out, the risk again lies with you.

Allow Crimson Line to manage all your devices at a monthly fee where it’s in both parties’ best interest to ensure your IT environment is healthy, optimized, and functional. This also allows us to be proactive in the management of your IT environment giving our Microsoft certified engineers the chance to be solution-givers rather than the traditional problem-solvers.

Crimson Line’s managed IT support:

  • Reduces your business and financial risk with 24/7 remote monitoring;
  • Reduces your downtime with scheduled task automation and proactive maintenance; and
  • Betters your IT strategy to give you a competitive edge.

Speak to one of our friendly account managers to answer our questions to allow us to customize an offer for you.

Dealing with OS your IT dept must handle patching for maintenance and security. It’s an unnecessary time-consuming activity and security risk. You need to ensure your product/service is always available without paying for top end resources 365/24/7.

Crimson Line has successfully and cost effectively architectured PaaS solutions for many clients wanting to use cloud native apps. Experienced with deployment and continuous management, partnering with us gives you all the benefits of PaaS with minimal risk.

  • Microsoft certified Azure architects working as a team on your project.
  • Best practice experts for optimal and correct use of PaaS offerings.
  • Proposed architecture reviewed by Microsoft Corporate resources.
  • Project fee can be paid once off, or over 3 or 6 months.

When our experts assist your team, we help improve security and compliance for your peace of mind.

“Crimson Line was essential in ensuring we used Azure Cloud Native App optimally and securely. They lived up to their years of experience and reputation in the industry and have been great to work with.” Riaan Badenhorst, Digimune

The implementation of Crimson Line’s Disaster Recovery
as a Service to mitigate your risk against:

  • Power Cuts – expected or unexpected; 
  • Buying Hardware under pressure after unexpected failure thereof; and
  • A Secondary DR site that doesn’t have the same capabilities as your primary site. 

Crimson Line can provide you with 24/7 available DR that you only pay for when you need it. You can switch your DR on:

  • Before or just as a power cut happens;
  • After hardware has failed unexpectedly and you’re waiting for new parts or quotes; or 
  • To test your DR preparedness 

Only pay for this extra set of hardware, that’s already set up to your specification, when it’s switched on. 

“By using Crimson Line’s DRaaS, we’ve improved our disaster preparedness while reducing DR-related work.”  Daniël de Kock, CIO, redPanda Software

Speak to one of our friendly account managers to answer our questions to allow us to customize an offer for you.

Your company is already using Office or Microsoft 365. Included in the monthly subscription is an app called Microsoft Teams. You might even be using Teams already, but its use has been a process of organic discovery where you’ve managed to use some of the functions. Microsoft touts Teams as a productivity app. Crimson Line can help your company use it to your advantage over your competition to:

  • martial you data to produce better understanding to find and keep customers happy;
  • improve employee collaboration and satisfaction to reduce attrition rates; and
  • easily identify repetitive manual tasks and automate them to increase the number of tasks you like doing and lessen the ones you don’t.

We do this by short, 30 minute training sessions via Teams. Sessions are curated by Crimson Line’s Microsoft certified instructors to suit the needs of each group.

“We thought we were heavy users of Teams, until we attended Crimson Line’s curated training sessions. It was astounding to see how many features we weren’t using and how we were using the app incorrectly.”  Gareth Hawkey, CEO, redPanda Software

Speak to one of our friendly account managers to answer our questions to allow us to customize an offer for you.

On-prem PBX calling is tied to a desk phone with call forwarding from desk to cell phone or a new call to a cell phone incurring another cost. The rate of first-time answers to a desk phone is only good when the workforce is at their desks. But with no Microsoft Teams calling plans available in South Africa, what is your alternative? ​

Crimson Line, Linux PBX and MS Teams specialists, offers you a simplified communication system with unified calling, chat and meetings using Microsoft Teams. This 100% cloud-based subscription service connects office and remote employees to anyone with a phone number. ​

The impact of using Teams calling from Crimson Line means that:

  • All your calls are received and made from one place;
  • You can see in real-time the availability of all colleagues; and
  • You’ll get total solution management from one provider, Crimson Line, including how to overcome that no Microsoft calling plans are available in South Africa.

Do you best work with simplified telephony in the cloud.

“All our communication is done through one platform. Our employees no longer give out their personal cell numbers for anyone to reach them and it negates the reconciliation of calling costs at month end completely.” ​Finance Manager at Law practice​

Speak to one of our friendly account managers to answer our questions to allow us to customize an offer for you.

Employees rely on tech to get their jobs done and want access to the best and most efficient tools. The pressure on CAPEX spend only increases with the fast paste at which new technology becomes obsolete. But if you continue using old hardware you’ll have to agree with 63% of commercial IT managers who say that their resources are drained by device management.

Crimson Line’s Device as a Service offers you fully managed devices, accessories, software and IT support with no CAPEX investment. Get the device and software combination that’s ideal for each user to prevent over or under investment and see a reduction of 64% in unplanned device management.

For one monthly service fee Crimson Line’s DaaS will allow you to:

  • Use IT more effectively on innovation to give you the competitive edge rather than wasting their brilliance on maintenance; and
  • Reduce upfront capital investment which not only increases your cash flow but is tax friendly.

85% of IT decision makers have no formal process for helping identify the right device/software combination for their workforce. Crimson Line’s DaaS is the answer.

Speak to one of our friendly account managers to answer our questions to allow us to customize an offer for you.

The workplace is more team-based and mobile-friendly than ever. Meetings need to be office and remote workforce friendly. You don’t want to spend CAPEX on new hardware or have the in-house expertise to spec and deploy Teams Rooms’ equipment. ​

Crimson Line can spec and deploy tested equipment to turn any room into a Teams Room ensuring integration with existing AV equipment. Purchase hardware with Device as a Service to avoid spending any CAPEX. Work like you’re all in one place. ​

Ensure your company has inclusive meetings regardless of where participants are with Crimson Line’s Microsoft Teams Rooms offer that gives you:

  • Seamless, productive interaction for all participants giving every attendee the same voice;
  • A saving on travel costs or other meeting room software you’re paying for and a higher ROI for the Microsoft Teams portion of your Microsoft or Office 365 subscription; and
  • No capital outlay as Crimson Line can offer you the add-ons that integrate with your existing AV equipment through Device as a Service.

Team Rooms categories are small, medium, and boardroom.

Consistent user experience in all your meeting rooms improves user uptake, productivity, and collaboration.

​​Speak to one of our friendly account managers to answer our questions to allow us to customize an offer for you.

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Case Studies

Having been established in 1998 we can share a multitude of solutions we’ve given clients. Here’s a short summary of what we’ve done in the last couple of years.

AZURE over AWS for South Africa’s best daily deals site

During 2020, this leading e-tailer saw phenomenal growth of over 40% from the previous comparative period. They were hosting their infrastructure at a local DC. But the increase in demand was creating problems. Predicting what demand you could have is difficult when you host your infrastructure on-prem but is easy to overcome when you use Microsoft Azure. Crimson Line took from on-prem to Azure during 2021 resulting in a stress-free 2021 Black Friday.

[Read more…]

Microsoft HoloLens 2

For precise, efficient hands-free work

An ergonomic, untethered self-contained holographic device with enterprise-ready applications to increase user accuracy and output.

Explore the most comfortable and immersive mixed reality experience available. See the apps that enable HoloLens 2 as the ultimate mixed reality device providing the solutions that deliver instantly.

Dynamics 365 Remote Assist – Share your real-time view with experts remotely to get the help you need, and stay hands-free on HoloLens or Dynamics 365 Remote Assist mobile.

  • Solve problems in real time

Dynamics 365 Guides – Enhance learning and standardize processes with step-by-step instructions that show employees how to use tools and parts in real work situations.

  • Adapt at the speed of change
  • Reduce errors and help increase safety
  • Accelerate time to value
  • Transform existing processes
  • Maximize operational effectiveness

Microsoft HoloLens 2

  • Remain focused on safely completing tasks error-free with hand tracking, built-in voice commands, eye tracking, spatial mapping, and large field of view.
  • Connect with remote colleagues in real-time and work together on a holographic canvas overlayed in your physical environment to quickly resolve issues on the spot.
  • With HoloLens 2, you will have access to a robust ecosystem of apps supported with the security, reliability, and scalability of the Microsoft cloud.

Surface for Business

Delivering the experience loved by all, security, and the flexibility to work from anywhere at any time on Device as a Service from Crimson Line

Microsoft 365 and the Surface device range are the perfect combinations to meet your needs. Used for work or personal the two work perfectly together creating the ideal ecosystem. And with Crimson Line’s Device as a Service offering, your business gets hardware, software, support, insurance, 3-year warranty and end-of-life asset management services are all packaged together in one monthly fee negating capital expenditure.

The Surface family delivers the perfect balance of style, performance, and battery life at an affordable price. Combine the Surface with the latest Microsoft software, you are guaranteed to have a powerful tool in your hands perfect for every professional environment.

According to Forrester’s research, Microsoft 365 and Surface devices give users up to 5 hours in weekly productivity gains with up to 9 hours saved per week for highly mobile workers. Also, the research found that 75% agreed that their employees were extremely satisfied with Microsoft 365 and Surface devices.

Surface Hub 2S

Enable teamwork anywhere with Surface Hub 2S, a Microsoft Teams-certified meetings platform and interactive whiteboard that brings teams together.
  • Bring teams together

Surface Laptop Go 2 for Business

The lightest Surface Laptop powers your essential everyday experiences.
  • 12.4” display
  •  Quad-core 11th Gen Intel® Core™ i5-1135G7 Processor

Surface Laptop Go

Surface Go 3 for Business

The most compact Surface PC delivers tablet-to-laptop flexibility for work on the frontlines. Now with more speed than before.
  • 10.5” display
  • Intel® Core™ i3 Processor
  • Optional LTE Advanced

Surface Laptop 5 for Business

Lightning-fast performance, sleek portability, an enhanced camera for more engaging video calls, and built-in security for work on your terms.
  • Available in 13.5” and 15” sizes
  • Choice of 12th Gen Intel® Core™

Surface Laptop Studio for Business

The most powerful Surface Laptop transitions seamlessly from laptop, to angled stage, to creative canvas.
  • 14.3” display
  • Up to 11th Gen Intel® Core™ H Series Processor
  • Up to NVIDIA® RTX™ A2000 laptop GPU

Surface Pro 9 for Business

The most powerful Pro. Keep teams connected with optional 5G, enable work on their terms with built-in security, and the power they need to succeed.
  • 13-inch PixelSense™ Flow Display
  • 12th Gen Intel® Core™ processors
  • Optional 5G

Teams Rooms

Turn any room into an inclusive collaboration space.
Give everyone a place at the table, no matter where they sit, with Microsoft Teams Rooms

Microsoft Teams Rooms are purpose-built calling and meeting room solutions that deliver a native Microsoft Teams experience with HD audio and video, on Teams-certified hardware from Microsoft and Microsoft partners (Microsoft Surface Hub, Logitech and Yealink). Teams Rooms deliver consistent, intuitive, and inclusive meeting experiences.

The Teams Rooms experience is available on select modular, integrated, or all-in-one Teams-certified devices. Modular solutions consist of a touch-panel control in the center of the room that allows you to manage the meeting without leaving your seat. These solutions can pair with certified A/V peripherals enabling customizable configurations that scale to any room size. Integrated solutions are designed for smaller spaces and bring together the speakers, microphones, camera, and computer into a single device that can be mounted on any display. Microsoft certifies hardware and peripherals from industry-leading device manufacturers for use with Microsoft Teams, to ensure reliable, high-quality audio and video experiences.

Why Use Crimson Line

In 2017 we took the decision to focus on the Microsoft product suite as Microsoft is best suited to deploy hybrid cloud environment; while their focus on productivity allows their customers to achieve more.

Our core values will give you insight into what’s important to us and how we deliver service and solutions.

Crimson Line was founded by Louis Koen in 1998 and has branches in Cape Town and Johannesburg. 

With 25 years of experience dealing with a variety of:



operating systems (including Linux); and

company sizes,

you can be sure that we’re capable to competently meet, and exceed your expectations.

We believe in continuous education to constantly offer our clients the best solutions available. We do this while we consider their current infrastructure as well as future needs.

One area of particular interest to us is ensuring we keep abreast of Microsoft licensing. This allows us to advise on the most economical purchases. Keep in mind that we’re huge Linux fans!

We take our work very seriously and prefer to keep clients, than look for new ones!

Gold Small and Midmarket Cloud Solutions

Gold Cloud Productivity

Gold Cloud Platform

Gold Datacentre

Gold Data Platform

Silver Collaboration and Content

Silver Application Integration

Silver Project and Portfolio Management

Silver Windows and Devices

AEP Authorized Education Gold Partner

MCT Microsoft Certified Trainer





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information we feel you will benefit from.


Microsoft IT Support

Windows 10 support ends in 2025

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  • Crimson Line - solving IT

  • Job Applications

    Reach out to us via email, supplying us with your CV and qualification documents:

  • South Africa

  • 086 111 4496

  • Cape Town (HQ)

    N1 City Mews, Unit A12, Manus Gerber Street, N1 City, 7460

  • Johannesburg

    Spaces Rivonia, 377 Rivonia Blvd, Rivonia, Johannesburg, 2128

  • KwaZulu-Natal

    Umhlanga Business Centre, 2 Ncondo Place, Ridgeside, Umhlanga Ridge, Kwazulu-Natal, 43201

  • United Kingdom

  • +44 20 4582 6100

  • Coventry

    23 Fennyland Ln, Kenilworth, Warwickshire, CV82RS

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